Refund Policy

Last updated: 1 November 2026

We want you to be happy with Li9 Premium. This policy explains when you can get your money back.

7-day money-back guarantee

If you are not happy, email contact@li9.xyz within 7 days of your first payment and we will refund it in full. No questions asked.

Renewals

If a renewal went through by mistake (for example you forgot to cancel), email us within 48 hours of the renewal and we will refund it and cancel the plan.

Double or wrong charges

If you were charged twice or the wrong amount, email us with your payment reference and we will refund the extra amount.

Crypto payments

Because of how crypto networks work, crypto refunds are paid back in the same coin to an address you give us, minus network fees.

How refunds are paid

Refunds go back to the original payment method through our payment partners (such as Razorpay, Stripe, PayPal or NOWPayments). Banks usually show the money within 5 to 10 business days. Premium is switched off when a refund is issued.

How to cancel

Cancel any time from your account or by emailing contact@li9.xyz. Cancelling stops future payments; it does not refund the current period unless covered above.

Contact

Include the email you paid with and your payment reference: contact@li9.xyz